This Privacy Policy explains how Predict Games ("we", "us", "our"), registered in the Netherlands (KvK number: 42096328), collects, uses, and protects your personal data when you use the PredictAbility app and website (collectively, the "Service").
By using the Service, you confirm that you are at least 18 years of age and agree to this Privacy Policy. If you do not agree, please do not use the Service.
1. Data We Collect
We collect only the minimum data necessary to operate the Service:
- Email address — used for account creation, authentication, and transactional emails (e.g. password reset, email verification, rewards delivery).
- Username — a public display name you choose. Do not use your real name if you prefer to remain anonymous.
- Emoji avatar — a single emoji you select to represent yourself on leaderboards.
- Prediction and rewards data — your score predictions, points earned, prediction history, and rewards history.
- Device data — device type, operating system, and app version, collected automatically for crash reporting and performance monitoring via Firebase.
- Advertising identifiers — if you grant permission via Apple's App Tracking Transparency (ATT) prompt, your device's advertising identifier (IDFA) may be used to serve personalised ads via Google AdMob.
We do not collect your real name, phone number, payment details, or physical address.
Our website does not use cookies except those technically necessary for operation.
2. How We Use Your Data
- To create and manage your account.
- To operate the prediction and points system.
- To send transactional emails (password reset, email verification, email change notifications) via our email provider, Sender.net.
- To recieve your support request via our provider, EmailJS; and respond to it.
- To display leaderboards using your username and emoji avatar.
- To process gift card redemptions (your email address is used to deliver rewards).
- To show advertisements via Google AdMob, which funds the free Service.
- To monitor app performance and fix bugs via Firebase Performance Monitoring.
- To send push notifications about your predictions, streak reminders, and leaderboard results (you can disable these in your device settings at any time).
3. Legal Basis for Processing
We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):
- Contract performance — processing your email, username, and prediction data is necessary to provide the Service you signed up for.
- Legitimate interests — crash reporting, performance monitoring, and fraud prevention.
- Consent — personalised advertising via AdMob (only where you grant ATT permission on iOS). You may withdraw consent at any time in your device settings.
4. Data Sharing
We do not sell your personal data. We share data only with the following service providers, strictly for operating the Service:
- Google Firebase / Firestore — authentication, database, push notifications, and performance monitoring. Data stored in Google's infrastructure. Subject to Google Cloud Cloud Data Processing Addendum.
- Google AdMob — in-app advertising. Subject to Google Privacy Policy.
- Sender.net — transactional email delivery. Subject to Sender.net Privacy Policy.
- EmailJS — contact webform submissions. Name and email address are transmitted via EmailJS to deliver your support message to us. Subject to EmailJS Data Processing Agreements.
All third-party providers are bound by data processing agreements and are prohibited from using your data for their own purposes.
5. Data Retention
- Your account data is retained for as long as your account is active.
- If you delete your account, your personal data (email, username, avatar) is permanently deleted within 30 days.
- Prediction history and points records may be retained in anonymised form for statistical purposes.
- Push notification records are deleted after delivery.
6. Your Rights (GDPR)
As a resident of the EU/EEA, you have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you.
- Right to rectification — correct inaccurate data (you can update your email address in the app).
- Right to erasure — request deletion of your account and personal data (you can request deletion of your account in the app).
- Right to restriction — request that we limit how we process your data.
- Right to data portability — receive your data in a structured, machine-readable format, such as CSV or JSON.
- Right to object — object to processing based on legitimate interests.
- Right to withdraw consent — withdraw consent for personalised advertising at any time via your device settings (Settings → Privacy → Tracking on iOS).
To exercise any of these rights, contact us at privacy@predictability.app. We will respond within 30 days.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
7. Automated Decision-Making
Certain features of the Service, such as score calculations, leaderboard rankings, streak tracking, and multiplier outcomes, are processed automatically. However, we do not make decisions based solely on automated processing, including profiling, that produce legal effects or similarly significant effects concerning you within the meaning of Article 22 of the GDPR.
8. Advertising & Tracking
PredictAbility is free to use and supported by advertising via Google AdMob. On iOS, we will ask for your permission to track your activity across apps and websites (App Tracking Transparency). You may decline this permission — you will still see ads, but they will not be personalised.
We do not use tracking for any purpose other than serving ads. We do not build behavioural profiles or sell data to data brokers.
9. Children
The Service is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has registered, please contact us immediately at privacy@predictability.app and we will delete the account.
10. Security
We use appropriate technical and organisational security measures including encryption, authentication, and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. International Transfers
Your data may be processed outside the European Economic Area (EEA) by our service providers. Where personal data is transferred outside the EEA, we rely on adequacy decisions, the EU-US Data Privacy Framework where applicable, or the European Commission's Standard Contractual Clauses (SCCs).
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice. The date at the top of this page reflects the most recent update. Continued use of the Service after changes constitutes acceptance of the updated policy.